AI summaries of what customers really think
Review Spotlight uses AI to surface recurring themes, highlight praise, and flag issues from thousands of reviews in seconds.
From thousands of reviews to one clear picture
Stop spending hours reading reviews. Let AI extract the signal and tell you exactly what to act on.
AI Theme Detection
Our AI automatically identifies recurring topics across all your reviews — delivery, pricing, support, quality — so you see what matters most at a glance.
Sentiment Clustering
Group reviews by positive, neutral, and negative sentiment within each theme. Understand not just what customers talk about, but how they feel about it.
Highlight Reel
AI selects your most impactful positive reviews and surfaces them automatically — ready to use in marketing, social, or internal morale.
Issue Flagging
Automatically detect and escalate reviews that indicate product defects, delivery failures, or service breakdowns before they become PR problems.
Trend Over Time
Track how sentiment around key themes changes week over week and month over month — correlate shifts with product launches, team changes, or campaigns.
Export Summaries
Export AI-generated theme summaries and sentiment reports as PDF or CSV for board presentations, quarterly reviews, or sharing with your team.
BigBasket saves 12 hours per week on review analysis using Review Spotlight's AI summaries
BigBasket's quality team used to manually read thousands of reviews each week to identify product and delivery issues. With Review Spotlight, they now receive a daily AI digest — freeing up their team to act on insights instead of finding them.
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Ready to stop guessing?
Join thousands of Indian businesses using AI to turn reviews into actionable intelligence.